Privacy Policy | VoltVPN

1. Our Commitment to Privacy

At VoltVPN, our core mission is to protect your online privacy. We operate under a strict No-Logs Policy. This means we do not monitor, record, log, store, or pass to any third party any information regarding your browsing activity, downloaded data, connection time stamps, session durations, or IP addresses.

2. What We DO NOT Collect

When you connect to our VPN service, we do NOT collect any of the following data:

Browsing activity or visited websites
Data content or payloads
Connection timestamps or session durations
Your originating IP address
The VPN IP address assigned to you
DNS queries

3. Data We Collect (Account & Payment)

To provide our service, we only collect the absolute minimum information required for account maintenance and troubleshooting:

Account Data: We require an email address and a password to create your account and manage your subscription.
Payment Data: Payments are processed by secure third-party payment processors (e.g., Stripe). We do not store your full credit card details.
Support Correspondence: If you contact our customer support, we keep a record of your communication to resolve your issue.

4. Encryption and Security

All traffic between your device and our VPN servers is encrypted using industry-standard AES-256 encryption. We utilize modern, secure protocols (such as WireGuard and OpenVPN) to ensure the highest level of security and performance. Our servers are configured to run on volatile memory (RAM), meaning all data is wiped every time a server is restarted.

5. Your Data Rights

Under applicable data protection laws (including GDPR and CCPA), you have the right to:

Access the personal data we hold about you (which is limited to your account information).
Request correction of inaccurate personal data.
Request deletion of your account and personal data.
Opt-out of marketing communications.

To exercise these rights, please contact us at privacy@voltvpn.example.com.